Both Chief Officer manual (in Print) and Study Guide (on CD-ROM). * Chief Officer Manual - provides a valuable resource and educational foundation for current chief officers. It includes the basic knowledge and skills necessary to lead and manage fire and emergency service organizations. It also provides company officer and chief-officer candidates with the motivation and basic tools required to achieve the promotions that ensure a professional and well-trained officer corps for the future.
The reader will find the information logically organized into chapters that begin with basic knowledge and skills. Topics include leadership, logic, ethics, communication skills, management and supervisory skills, and administrative skills. These skills are then applied to the functions that chief officers generally perform: human resources, community relations, governmental relations, administrative programs and planning, fire and life-safety programs, emergency services delivery, and health and safety programs. * Chief Officer Study Guide CD-ROM - electronic versions of the classic printed study guides. They allow the individual student to proceed through the questions in any order, find out immediately whether their answer is right or wrong. The program also tracks the results of each session. |
