Difficult Decisions: How Leaders Make the Right Call with Insight, Integrity, and Empathy



“There’s no real playbook for how to handle difficult situations, but Eric’s expertise is as close as you can get. In Difficult Decisions, Eric uses his real-life experience of advising leaders across the globe and distills from it an insightful, practical guide about how to face the most challenging human leadership decisions with real skill. This book could be the next best thing to having Eric in the room guiding you.”

HUBERT JOLY, former Chairman and CEO, Best Buy; bestselling author of The Heart of Business; senior lecturer, Harvard Business School

“Today’s business leaders are faced with complex issues that demand rapid response and a course of action that can be fraught with risk. Eric’s book offers a timely, steadfast framework for not only making balanced decisions but also communicating them with empathy and integrity—enabling you to create optimal impact with a wide range of stakeholders in these turbulent times.”

—KRISTIN PECK, Chief Executive Officer, Zoetis

“A smart, efficient examination of what predicts winning decision-making at the highest levels, Difficult Decisions pairs a simple-to-use model with a fundamental grounding in leading with values. This is a book I’ll keep within arm’s reach.”

MARTIN WATERS, Chief Executive Officer, Victoria’s Secret & Co.

“Eric Pliner is a fabulous teacher. He takes the greatest challenge leaders face—making difficult decisions—and shares deep, practical insights about how to make the right call, ensuring in the process that we are the best leaders we can be. An indispensable book.”

HORTENSE LE GENTIL, Author of Aligned: Connecting Your True Self with the Leader You’re Meant to Be



Item #: 1119817048