The Emotionally Intelligent Office

20 Key Emotional Skills for the Workplace – The School of Life

An exploration of what lies behind our problematic behavioral patterns in the workplace and how we can overcome them. Stress and mental ill health currently costs the United States economy $300 billion a year. Modern businesses continue to place huge emphasis on technical training, yet a lot of what determines the success or failure of organizations has nothing to do with the sort of hard skills taught at business school; instead, it comes down to the degree of emotional intelligence circulating in the workplace. This is a book that introduces us to twenty core emotional skills that can help businesses to flourish. They range from giving honest feedback, to accepting that it’s OK to fail, to addressing jealousies and insecurities within teams. We learn about how our childhoods continue to have an often unhelpful impact on how we deal with colleagues, and the best ways we might speak so that others will listen. The book is informed by the practical work that the Learning and Development division of The School of Life carries out, endeavoring to change the culture within organizations around the world through teaching teams the art of emotional intelligence.

About

The School of Life is a global organization helping people lead more fulfilled lives. Through our range of books, gifts and stationery we aim to prompt more thoughtful natures and help everyone to find fulfillment. The School of Life is a resource for exploring self-knowledge, relationships, work, socializing, finding calm, and enjoying culture through content, community, and conversation. You can find us online, in stores and in welcoming spaces around the world offering classes, events, andone-to-one therapy sessions.

The School of Life is a rapidly growing global brand, with over 5 million YouTube subscribers, 343,000 Facebook followers, 183,000 Instagram followers and 160,000 Twitter followers.

The School of Life Press brings together the thinking and ideas of the School of Life creative team under the direction of series editor, Alain de Botton. Their books share a coherent, curated message that speaks with one voice: calm, reassuring, and sane.