The Employee Experience Advantage


How to Win the War for Talent by Giving Employees the Workspaces they Want, the Tools they Need, and a Culture They Can Celebrate

304 Pages, Hardcover


“To attract and retain the best talent, we must focus on creating an innovative employee experience. Jacob’s book shares case studies, research and unique models to demonstrate the incredible value of building amazing teams and transforming how work is done to positively impact business results.”
—Chuck Robbins, CEO, Cisco

“Companies that invest time and energy in the employee experience will crush those that don’t. This book and the research behind it proves that. Wanna win? Read this!”
—John Legere, President and CEO, T-Mobile US

“Well researched, intriguing, and practical. Jacob has written a book that any business leader should read if they want to learn how to attract and retain the best and the brightest talent.”
—Peter Brabeck-Letmathe, Chairman of the Board of Nestlé SA, Vice- Chairman of L’Oréal and Vice-Chairman of the Foundation Board of the World Economic Forum

“An inspiring, thoughtful and practical book, filled with specific ideas and concrete examples that will make it an indispensable resource for anyone on the journey to building a purposeful, successful, and vibrant organization.”
—Hubert Joly, CEO of Best Buy

“Every few years a book comes along that will make you think differently about how you design your organization and treat your people. This is one of those books—a must read for employers.”
—James R. Downing, MD, President and CEO of St. Jude Children’s Research Hospital

“Great employee experiences create great customer experiences. This book offers the data behind how and why culture, technology, and the physical workplace are so vital for success!”
—Tony Hsieh, New York Times bestselling author of Delivering Happiness and CEO of, Inc.


JACOB MORGAN is a best-selling author, keynote speaker, futurist, and co-founder of The Future of Work Community, a brand council of the world’s leading organizations exploring how the workplace is changing. A highly sought after expert worldwide, he is regularly featured in media publications such as Forbes, Inc., The Wall Street Journal, and many others. He has a regular podcast show on iTunes and a weekly show on Youtube where he shares inspiring and motivational videos on the future of work. He is the bestselling author of The Future of Work and The Collaborative Organization. Jacob lives in Alameda, California with his wife, daughter, and two dogs.


Item #: 1119321620